Shipping policy
SHIPPING POLICY
At SKIN THEORY LLC, we aim to deliver your order as quickly and smoothly as possible.
Order Processing
Orders are processed daily, including weekends and public holidays, subject to operational availability.
Most orders are prepared within a few hours of confirmation.
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Delivery Within UAE
We offer:
* Same-day delivery (where available)
* Next-day delivery
* Standard delivery within up to 3 days
Delivery timing may vary depending on location, order volume, and courier schedules.
We always aim to deliver as fast as possible.
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Delivery Schedule
Deliveries may take place during weekends and public holidays depending on courier operations.
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Shipping Fees
Shipping fees (if applicable) are calculated at checkout.
Promotional free shipping may apply on selected orders.
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Address Accuracy
Please ensure your shipping details are accurate.
If an incorrect address is provided and the order is returned, additional shipping fees may apply.
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Delays
While we aim for fast and reliable delivery, delays may occasionally occur due to factors outside our control such as courier issues or unexpected circumstances.
We appreciate your understanding.
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Damaged Orders
If your order arrives damaged, please contact us within 48 hours at:
Include clear photos so we can assist you promptly.