Terms of service
PRIVACY POLICY
Last updated: [24/February/2026]
This Privacy Policy describes how SKIN THEORY LLC, registered in the United Arab Emirates, collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
When you visit or interact with our website, we may collect:
Personal Information
• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party providers)
• Order history
Automatically Collected Information
• IP address
• Device type
• Browser information
• Pages viewed
• Time spent on the website
• Referral sources
We may use cookies and tracking technologies to collect this information.
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2. How We Use Your Information
We use your information to:
• Process and fulfil orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website performance
• Prevent fraud and unauthorized transactions
• Send marketing communications (only if you opt in)
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3. Payment Processing
All payments are processed securely through third-party providers such as Stripe.
We do not store your full credit or debit card details on our servers.
Payment providers may process your data in accordance with their own privacy policies.
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4. Sharing of Information
We may share your information with:
• Payment processors (Stripe)
• Shipping and logistics partners
• Marketing platforms (such as Meta/Facebook and Google)
• Service providers necessary to operate our business
We do not sell your personal information to third parties.
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5. Data Storage & International Transfers
Our store is hosted on Shopify. Your data may be stored and processed in secure servers located outside the UAE.
By using our services, you consent to such transfers where necessary to operate the website and fulfil orders.
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6. Cookies & Tracking
We use cookies and similar technologies to:
• Enable website functionality
• Analyse traffic and performance
• Improve user experience
• Run advertising campaigns
You may disable cookies through your browser settings, but this may affect website functionality.
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7. Marketing Communications
If you subscribe to our marketing communications, we may send you promotional emails.
You may unsubscribe at any time by clicking the unsubscribe link in our emails.
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8. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure.
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9. Your Rights
Under applicable UAE laws, you may request:
• Access to your personal data
• Correction of inaccurate information
• Deletion of your data where legally permitted
To make a request, contact us at:
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10. Data Retention
We retain your information only as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the updated policy.
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12. Contact Information
SKIN THEORY LLC
Sharjah Media City (SHAMS), United Arab Emirates
Email: care@shopskintheory.com